Privacy Policy

1. Introduction

The Expert's Guild, operated by Icosa Studios, LLC ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone, address)
• Professional information (job title, company, experience level)
• Account credentials and profile information
• Payment information (processed securely through third-party providers)
• Course progress and completion data
• Communications with our support team

Automatically Collected Information

We automatically collect certain information about your device and usage:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our educational services
• Processing enrollments and payments
• Communicating about courses, updates, and support
• Personalizing your learning experience
• Analyzing usage patterns to improve our platform
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist with our operations (payment processing, hosting, analytics)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or asset sale
• Consent: When you explicitly agree to the sharing
• Safety: To protect rights, property, or safety of users or others

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze site traffic and usage patterns
• Provide personalized content and advertisements
• Improve site functionality and user experience

You can control cookie settings through your browser preferences.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request information about your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing
• Opt-out: Unsubscribe from marketing communications

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the effective date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

The Expert's Guild
c/o Icosa Studios, LLC
Email: support@expertsguild.dev
Data Protection Officer: support@expertsguild.dev